Frequently Asked Questions

Elite Motorworks Ltd offers a full range of mobile mechanic services, specialising in prestigious and high-performance vehicles. Our services include diagnostics, repairs, routine maintenance, pre-purchase inspections, restoration, and car collection management. We bring our expertise directly to you, providing dealership-quality service at your convenience.

We are based in Cheltenham, Gloucestershire, and provide mobile mechanic services across the Gloucestershire area. If you’re outside this area, please contact us, and we’ll do our best to accommodate your request.

You can book a service by calling us directly or by reaching out via our website or email. We’ll confirm availability and arrange a convenient time to perform the service at your location.

No, our mobile service comes fully equipped with the tools and parts needed for most jobs. However, please ensure that the vehicle is parked in a safe, accessible location and that we have permission to work there.

We provide an estimate before any work begins, based on your vehicle’s requirements and our initial assessment. The final price may vary depending on the results of the diagnostic inspection or any additional work required, but we will always communicate changes with you before proceeding.

Yes, we provide a minimum 12-month 12,000 mile warranty on most parts and labour. This warranty covers defects in materials and workmanship for repairs carried out by Elite Motorworks Ltd. Please note that warranty specifics may vary depending on the service and parts used.

Absolutely! Our mobile mechanics can perform services at your home, workplace, or any suitable location, provided it’s safe and accessible. This convenience saves you time and eliminates the hassle of transporting your vehicle to a workshop.

We specialise in prestigious and high-performance vehicles, including brands like Audi, BMW, Ferrari, Jaguar, and classic cars. However, we are fully equipped to handle a wide range of makes and models, so feel free to reach out regardless of your vehicle type.

If you need to cancel or reschedule, please contact us at least 24 hours before your appointment. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee. We will work with you to reschedule at a convenient time.

Yes, we offer comprehensive pre-purchase inspections to help you make informed decisions when buying a vehicle. Our inspection includes a detailed assessment of the car’s mechanical, electrical, and cosmetic condition, along with a report to help you evaluate the purchase.

Yes, we have advanced diagnostic tools that allow us to perform fault-finding on-site, identifying issues quickly and accurately. This service is ideal for identifying underlying problems without needing to take your vehicle to a dealership.

Timing belts and chains are essential components that wear over time. We recommend following the manufacturer’s guidelines for replacement intervals, but if you’re experiencing unusual noises or performance issues, contact us for an assessment. We’ll advise on whether a replacement is needed.

Yes, we are passionate about classic cars providing restoration and maintenance services to help preserve these vehicles. From mechanical repairs to cosmetic care, we treat each classic car with the meticulous attention it deserves.

Yes, however we cannot offer a warranty on parts we did not supply and are unable to guarantee the repairs we do retain the right to refuse service. However in exceptional circumstances such as those found with repair or restoration of rare and historically significant vehicles where originality of the vehicle is key customer sourcing of components may be required to reduce repair costs.

You can reach us by phone, email, or through our website’s contact form. We’re here to answer any questions you may have and help you with all your vehicle needs.